| Tip 31 | Negotiate Expectations and Agreements | |
| Tip 32 | Get Your Family on Your Team | |
| Tip 42 | Resolve Disagreements Promptly | |
| Tip 43 | Accept the Guilt and Move On | |
| Tip 45 | Get the Respect You Deserve (How to Be Sure You and Your Work Are Taken Seriously) | |
| Tip 47 | Schedule Periodical "how Goes It" Meetings | |
| Tip 48 | Establish a Rock-Solid Foundation of Trust | |
| Tip 60 | "Distance Delegation" That Delivers Results | |
| Tip 61 | Manage the Performance Management Process | |
| Tip 62 | Reach Agreements That Foster Commitment and Collaboration | |
| Tip 68 | Know Who Provides Your Critical Services and Support | |
| Tip 71 | Set Service Expectations and Get Your Desired Results | |
| Tip 72 | Negotiate Deadlines and Details | |
| Tip 73 | Establish Consequences for Unsatisfactory Performance | |
| Tip 78 | Reward Good Work | |
| Tip 81 | Follow-up for Best Results |